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283
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Courses
8
Lessons
283
Enrolled
185
What's Included
HR Best Practices: How Top Companies Engage & Retain Manpower
$200 Value
Talent Management & HR Practices: How to Develop & Retain Top Employees
$200 Value
Eazl's Complete 2020 Advanced Management Training Program (Version 6)
$200 Value
Recruiting: Learn How to Recruit & Hire Great People
$200 Value
The Essentials of Feedback & Performance Management
$200 Value
Recruiting Talent: How to Find & Attract the Best Candidates
$200 Value
Complete Guide to Conflict Management in the Workplace
$200 Value
Creating an OSHA Emergency Action Plan for Your Organization
$200 Value
Product Details
Access
Lifetime
Content
1 hours
Lessons
27
HR Best Practices: How Top Companies Engage & Retain Manpower
Learn the HR & Talent Retention Practices of Top Business Organizations Like Google & Microsoft
By Shubhi Saxena | in Online Courses
Top companies like Google & Microsoft offer amazing benefits to their employees, and this is what helps them in retaining them easily. Discover the strategies used by top companies for employee engagement and retention in this course. This course is designed by Certified Human Resource Professionals with one aim—to help you retain the top-performing employees so that your business can grow and succeed.
- Access 27 lectures & 1 hour of content 24/7
- Know the 2 most useful strategies for understanding employees' needs & fulfilling them
- Discover the best practices to engage & retain employees in the company
- Learn about talent acquisition & talent management
- Know some practical, useful tips to hire "perfect" employees
Instructor
After beginning her career as a content writer, Shubhi Saxena soon started a freelance writing business with her partner in 2016 and has worked for several clients across the globe. Together, they have written content for 50+ websites in less than 1 year.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: beginner
Requirements
- Internet connection
- Basic understanding of the English language
Course Outline
- Introduction
- Welcome to The Course! - 4:46
- Highlights of Course - 2:44
- Tips to Benefit From This Course - 3:51
- Quick Activity - 2:21
- Core Concepts
- What Does Talent Management Mean? - 5:53
- Steps For Talent Management Process - 5:26
- Meaning of Talent Acquisition - 6:14
- 4 Tips To Hire The Best Employees - 5:56
- Training & Developing Employees + Quick Tips - 4:57
- Why Companies Spend Million Dollars in Training & Development? - 3:58
- Why Employee Retention is Important For a Company? - 3:03
- Employee Retention Techniques - 6:41
- Best Employee Retention Strategies That Actually Work
- Why These Strategies Are So Useful? - 1:07
- 1st Retention Strategy - 5:32
- 2nd Retention Strategy - 11:16
- Quick Activity - Here's The Solution - 1:22
- Employee Benefits & Retention Strategies Used By World's Top Companies
- Section Introduction - 1:13
- How Google Takes care of its employees? - 11:55
- How Microsoft Retains it's Employees? - 5:50
- Key Takeaway - 3:37
- Practical Tips to Retain Employees in Your Organization
- Offer Quick Incentives - 2:39
- Show Career Growth - 1:58
- Praising & Rewarding - 2:08
- Make it Convenient - 3:10
- Sponsor Education - 1:40
- Bonus Section: Building a Strong Relation With Employees
- 3 Words to Retain Your Best Employees - 2:50
- Congratulations!
Access
Lifetime
Content
1 hours
Lessons
36
Talent Management & HR Practices: How to Develop & Retain Top Employees
Ensure You're Investing in Your Talent with These Best Practices
By Shubhi Saxena | in Online Courses
Human Resources (HR) acts as a solid foundation for a strong business because it helps in acquiring and retaining manpower. One of the biggest challenges that every business faces is retaining the best employees. Human Resource & Talent Management go hand-in-hand because both share the same purpose: to acquire and retain the workforce in an organization. This course is designed by Certified Human Resource Professionals with one aim—to help you retain the top-performing employees and increase business value & productivity.
- Access 36 lectures & 1 hour of content 24/7
- Have a clear understanding of talent management, talent acquisition & performance management
- Know the winning formula of retaining employees
- Become a better manager by motivating & helping your employees
- Increase business value by retaining top-performing employees
Instructor
After beginning her career as a content writer, Shubhi Saxena soon started a freelance writing business with her partner in 2016 and has worked for several clients across the globe. Together, they have written content for 50+ websites in less than 1 year.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: beginner
Requirements
- Internet access
- Basic understanding of the English language
Course Outline
- Introduction
- Welcome to the course - 4:31
- Highlights of this course - 1:56
- Tips to Get Maximum Benefit From This Course
- Quick challenge for you - 1:07
- Core Concepts of Talent Management
- What is Talent Management - 2:54
- Responsibilities of Talent Management Manager & Professionals - 1:50
- Talent Management- The Pillar of Successful Business - 2:36
- How Your Business Can Benefit From Talent Management? - 2:20
- Top Reasons Why Employees Leave an Organization
- Top 5 Reasons Why Employees Leave an Organization - 3:34
- Reasons of Staff Reduction - 3:19
- Understanding The Needs and Mindset of Employee
- Best Technique to Understand Employee Mindset - 4:16
- Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged - 5:31
- Steps to Create an Effective Talent Management Plan
- Steps in Talent Management Process - 2:22
- Talent Acquisition
- What is Talent Acquisition and How it is Different From Recruitment? - 2:27
- Steps for Talent Acquisition - 5:23
- Top Selection Tests to Check Candidate's Potential - 3:29
- Manpower Estimation Template - 0:27
- Developing Manpower
- Creating a High Performance Workforce - 4:39
- Understanding The Difference Between Training & Development - 1:47
- Why Talent Development Process is Important for Employees? - 2:25
- How Talent Development Helps in Running the Business Smoothly? - 2:45
- Steps in Developing The Manpower - 1:40
- Evaluating Performance
- Performance Management - 1:43
- Performance Appraisal - 1:24
- Tools For Performance Appraisal - 5:36
- "SMR" - The Formula to Win Your Employees & Retain Them
- "SMR" - How You Can Retain The Employees Using This Formula - 4:11
- How to Retain High Potential Employees?
- Employee Retention Programs - 1:52
- Onboarding Correctly - 5:34
- Career Planning & Development - 3:40
- Job Promotions - 5:06
- Using Motivators (Financial & Non- Financial Incentives) - 5:20
- Maintaining Work-Life Balance - 2:11
- Bonus Section: Achieving Business Goals With Talent Management
- Return on Investment (ROI) on Talent Management - 3:25
- Achieving Business Goals With The Help of Talented Workforce - 3:57
- Little Activity Before We Began - Here's What You Learnt! - 2:15
- Congratulations!
Access
Lifetime
Content
7 hours
Lessons
75
Eazl's Complete 2020 Advanced Management Training Program (Version 6)
Reach Your Fullest Potential & Bring Out that Extraordinary Business Leader in You
By Eazl | in Online Courses
Take the next step in your career! Whether you’re an up-and-coming professional, a savvy entrepreneur, or an experienced executive, this remarkable course is a tremendous opportunity to deepen your leadership and management abilities, increase your personal achievement, and make a positive and lasting impact on the people around you. By taking this course, you can develop a higher level of leadership and management skills to help you reach your fullest potential and deliver extraordinary value to your team, your organization, and the communities you serve.
- Access 75 lectures & 7 hours of content 24/7
- Transform your leadership style for the current business climate
- Discover powerful solutions for common management challenges
- Communicate and persuade effectively in the digital age
- Understand management issues from a macroeconomic perspective
Instructor
Eazl is the online school that fits your life. Since launching in 2013, Eazl courseware has received 10,000+ 5-star reviews and is trusted by teams at Tesla, Harvard, the World Bank, and many other leading organizations. Today, 150,000+ students use Eazl to build and prove their skills from anywhere, on any device, on their own schedule.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: all levels
Requirements
- Internet access
Course Outline
- Welcome to Your Advanced Management Training Course
- (2019) The Complete Management Skills Certification Course [Course Trailer] - 0:57
- What does Picasso have to do with management? + Meet Your Instructor - 5:26
- Get the Course Study Guide, all Supporting Templates, and Special Resources Here
- The Interactive Business Simulation Game (Use When You’re Ready)
- Part 1: Introducing the Business Simulation and Your First Decision - 5:23
- Part 1: Choose Your Leadership Style - 1:45
- Part 2: Negotiating with Players in Your Market - 2:28
- Revealing the Results from the Simulation Game - 6:01
- Practical Solutions for Your Common Management Challenges
- Is management about creating value through other people? - 1:55
- How to Perform Meaningful Interviews with Potential Hires - 3:42
- How to Manage High Potential People - 3:04
- Three Trust-Building Communication Strategies - 2:16
- Quality Feedback and Coaching the Growth Mindset - 3:02
- Action Learning: Shifting to a Growth Mindset - 1:05
- Getting to Ambivalence: Personal Conflicts at Work - 3:01
- Persuading and Communicating to a Connected World
- Why aren't people getting what I'm saying? - 2:48
- The CSA Persuasion Planning System - 4:41
- Action Learning: Work with the CSA Persuasion Planning System - 0:28
- How to Develop a Persuasive Message - 3:22
- The Fiedler Model and Your Internal Communication Style - 2:49
- 4 Core Lessons in Visual Communication - 3:14
- Visual Communication Mini Quiz - 0:25
- How to Deliver Better Online and Offline Presentations - 3:47
- EazlLive: The Persuasion Planning and Argument Design Event - 28:00
- Negotiation Training: You're Always Negotiating
- Does negotiating have to be competitive? - 3:28
- Integrative Bargaining: Learn to How to Make a Bigger Pie - 3:25
- How to Prepare for High-stakes Negotiations - 3:40
- Action Learning: Tour the Negotiation Preparation Worksheet - 0:32
- The Psychological Factors that Impact Negotiations - 3:09
- 5 Ways to Be Better at the Table and Close Deals - 3:42
- Cross-cultural Negotiations and Hofstede’s 6 Dimensions - 3:30
- Assignment: Find Time Warner’s BATNA During Negotiations with CBS - 1:36
- EazlView: Hymie Bielsky, Former CEO of Safety-Kleen Europe - 21:22
- EazlView: Ian Butcher, Partner at MWM Consulting in London - 27:12
- SideBYSide: Exploring Surface and Deeper Cultural Preferences - 2:32
- Time Management Training: Maximizing Your Personal Productivity
- What's the most valuable thing happening right now? - 3:11
- Bandwidth Allocation in Theory and Practice - 3:48
- Organize Your Energy with the Ultimate Productivity Recipe - 3:34
- Smart Maker Bursts and Affective Value - 2:42
- Manager Activities, IT, and Value Creation - 3:06
- The Minto Pyramid and Quality Information Flow - 3:53
- Assignment: Organize Your Presentation Using the Minto Pyramid - 1:14
- Exclusive Productivity Interviews + SideBYSide Tutorials
- EazlView: Paul Klipp on the Ultimate Productivity Recipe - 12:48
- SideBYSide: Paul Klipp's Recipe in Action - 12:00
- EazlView: Jonathan Levi on Choosing the Right Opportunities - 28:49
- EazlView: Jenise Harmon on the Power of Saying No - 7:26
- SideBYSide: Let's Curate Elon Musk's Information Feed - 14:09
- Economic Training: Frameworks for Understanding Global Issues
- Where do business and government meet? - 3:07
- How GDP Works and Why it Matters - 3:24
- ActionLearning: Use Google Public Data to Compare GDP Trends - 1:50
- How Governments Manage their Economies - 2:37
- How Specialization and Trade Create Wealth - 3:16
- Labor Arbitrage and the Economics of Offshoring - 3:00
- Environmental Limits, Risk, and Innovation - 3:37
- Assignment: How Will Government Actions Impact Your Strategy? - 1:21
- Exclusive Interviews with Macroeconomists and Research Tutorials
- [The Nature of Financial Crises] Mish Shedlock, Economist and Blogger - 7:51
- [Cooperative Economics] Charles Hugh Smith, Economist, Author, and Blogger - 9:05
- SideBYSide: The User-friendly Public Data Resource - 7:02
- SideBYSide: Advanced Economic Data Sourcing Techniques - 5:55
- Access to a Library of Macroeconomic Databases - 0:48
- Aligning Your Team for Extreme Performance
- Should your leadership style be adapted to the situation? - 2:08
- Cultivating Your Leadership Style with 4 Guideposts - 1:58
- Sensemaking: How to Generate Insights in a Team Setting - 2:08
- The MBTI Framework: How to Appreciate Different Personality Types - 2:21
- Using the MBTI and Unique Personality Traits - 0:36
- How to Have Effective Interpersonal Exchanges - 2:14
- 5 Steps to Creating a Compelling Vision - 2:37
- Building X-Teams for Extreme Performance - 2:01
- Finding Innovations, Executing, and Diffusing Through the Organization - 0:34
- Assignment: What Approach Will You Take to Making a Big Decision? - 0:45
- Certificate Track Leadership Interviews
- Certificate Track: Matt Moeller, CTO of Crunchyroll on Technical Leadership - 28:35
- Certificate Track: Tim Haitaian, CEO of Redshelf on Startup Leadership - 15:54
- Certificate Track: Dave Johnson, COO at AUMA on Corporate Leadership - 32:11
- Certificate Track: Lomesh Shah, CEO of Nonprofiteasy on Non-profit Leadership - 27:11
- Wrapping Up and Getting You Your Certificate | Masterclass Content Upgrade Journal
- That's a wrap! Let's get you your Advanced Management certificate. - 1:58
- Your Course is Frequently Updated! Here's the Upgrade Log Since 2015.
Access
Lifetime
Content
1 hours
Lessons
28
Recruiting: Learn How to Recruit & Hire Great People
Ensure Your Company Maintains Its Values By Hiring the Right People
By Eazl | in Online Courses
Great recruitment is key to building a successful company. In this course, you'll be introduced to a roadmap to making a great hire that was developed by a Fortune 500 recruiter. You'll understand how to build an ideal candidate profile, write a job description, onboard teammates strategically, and much more.
- Access 28 lectures & 1 hour of content 24/7
- Lead the hiring process for your company or team
- Write compelling job descriptions that attract candidates
- Proactively recruit using advanced LinkedIn® search tools
- Structure compensation agreements w/ new hires
- Manage the decision-making process & extend job offers
Instructor
Eazl is an online school that fits your life. Since launching in 2013, Eazl courseware has received 10,000+ 5-star reviews and is trusted by teams at Tesla, Harvard, the World Bank, and many other leading organizations. Today, 150,000+ students use Eazl to build and prove their skills from anywhere, on any device, on their own schedule.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: beginner
Requirements
- Internet access required
Course Outline
- Learn the Five Steps to Making a Great Hire
- Instant Skills: Recruiting, Interviewing, & Hiring (Course Trailer) - 0:50
- Hi I’m Davis, a Former Fortune 500 Recruiter - 2:39
- The Three Pillars of Hiring: Choice, Match, and Communication - 2:43
- Download the Full Suite of Recruiting and Hiring Resources
- Step 1: Let’s Build the Job Description and Ideal Candidate Profile
- Managing the Process: Choice, Match, Communication - 2:08
- How to Use the PAC Method to Build an Ideal Candidate Profile - 2:06
- Case Study: Same Job, Very Different Ideal Profiles - 5:05
- The 5 Steps to Writing a Great Job Description - 4:10
- Step 2: It’s Time to Get the Word Out about Your Opening!
- Learn Key Concepts Related to Sourcing Candidates - 3:21
- The Four Ways to Source Candidates - 2:31
- SideBYSide: Using LinkedIn for Social Referrals - 2:55
- SideBYSide: Boolean / Pinpoint Recruiting on LinkedIn - 3:42
- Case Study: You’re One Connection Away from a Great Candidate - 2:42
- SideBYSide: Let’s Use YAMM to Send Out a WDYK Message Together - 5:30
- Step 3: How to Perform Resume and Phone Screens
- How Many Candidates Do You Want to Bring in for Interviews? - 3:48
- The Two Most Important Elements of a Candidate’s Resume - 2:17
- Case Study: Sophie & Jim | Real Candidates, Real Outcomes - 4:09
- The Ultimate Fluff Buster: How to Use the Phone Screen - 4:03
- Step 4: Interviewing and Managing the Interview Process
- The TFF and Leveraging Your Teammates - 4:51
- An Animated Crash Course on Interviewing Candidates - 3:03
- Let’s Practice asking Open-ended Questions - 2:40
- Let’s Meet Nick, Fmr. Head of Technical Acquisition for Viacom - 2:07
- How to Use Eazl’s Candidate Journal Template in Your Process - 3:36
- Step 5: How to Make the Final Decision and Negotiate the Offer
- Confirmation Bias and Conformity in Group Decisions - 2:51
- How to Check a Candidate’s References + a Recruiter Hack - 1:08
- Key Compensation Issues in Negotiating with Potential Hires - 2:17
- Three Decision Steps, the Anti-Conformity Hack, and the Offer Letter - 3:51
- Let's Wrap and Get You Your Certificate - 3:13
Access
Lifetime
Content
2 hours
Lessons
39
The Essentials of Feedback & Performance Management
Become a Better Leader & Collaborator + Earn Your Performance Manager Certificate
By Eazl | in Online Courses
Your ability to give, receive, and use feedback is one of the most critical skills in business and in life. According to research published in the Harvard Business Review in 2016, internal trust is the #1 predictor of team effectiveness. This course on feedback and team communication is relevant to all professionals—for senior managers, shift leaders, new team members, startup teams, and freelancers.
- Access 39 lectures & 2 hours of content 24/7
- Learn how to build trust between people in a professional setting
- Develop communication skills for giving effective feedback
- Discover specific feedback methods & examples of them in action
- Build towards a continuous feedback culture
Instructor
Eazl is an online school that fits your life. Since launching in 2013, Eazl courseware has received 10,000+ 5-star reviews and is trusted by teams at Tesla, Harvard, the World Bank, and many other leading organizations. Today, 150,000+ students use Eazl to build and prove their skills from anywhere, on any device, on their own schedule.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: beginner
Requirements
- Internet access
Course Outline
- Welcome to the Course
- The Essentials of Giving and Receiving Feedback (Series Trailer) - 0:54
- Meet Andy and Davis, Your Instructors - 3:55
- How to Build Trust with Your Teammates
- Trust is the #1 Predictor of Team Effectiveness - 3:43
- Trust-building Method 1: Gaining Leverage through Vulnerability - 3:27
- Trust-building Method 2: Google’s Listen to Act Method - 3:03
- Trust-building Method 3: How to Use Coffee Diplomacy - 3:08
- Trust-building Method 4: Using the “Yes and…” Game - 3:14
- Trust-building Method 5: Learn to Use the MBTI Personality Test - 4:30
- Section Wrap and Video Quiz - 1:01
- Communication Skills for Giving and Receiving Feedback
- It’s Your Job to Be Human - 3:16
- The Two Ingredients of Effective Feedback - 2:51
- The Growth Mindset and Growth-oriented Communications - 2:42
- How to Solicit Feedback from Teammates - 4:08
- Three Skills for Steering Conversations - 4:43
- Section Wrap and Video Quiz - 1:18
- From Coaching to Performance Reviews: The Forms of Feedback
- Four Methods for Exchanging Feedback - 1:27
- Method 1: Standups and Group Feedback Sessions - 7:39
- Method 2: Giving Feedback through Digital Mediums - 3:34
- Method 3: How to Be an Effective Coach or Mentor - 6:19
- Method 4: One on Ones (e.g. Reviews and Performance Improvement Talks) - 5:10
- Section Wrap and Video Quiz - 0:54
- Examples of Feedback Methods in Action
- An Introduction to the Feedback Roleplay Library - 1:00
- An Example of Using the Myers-Briggs (MBTI) Personality Test - 4:27
- An Example of Training Teammates to Ask for Feedback - 3:07
- An Example of a Brief Mentorship Session - 4:04
- An Example of Starting an Effective Group Feedback Session - 5:35
- An Example of Steering a Difficult Conversation - 3:46
- Two Examples of Self-Criticism to Kickstart Feedback - 2:11
- An Example of Giving Effective Digital Feedback - 2:58
- An Example of Using the Growth Mindset to Structure Feedback - 2:38
- An Example of an Effective Performance Improvement Conversation - 4:29
- Section Wrap and Links to Additional Feedback Scenario Resources - 0:41
- Building Towards Continuous Feedback Systems
- An Introduction to People Operations and People Analytics - 1:42
- The Buildings Blocks of People Operations (or “People Ops”) - 4:34
- How to Capture Performance Data - 3:11
- Why Measuring Process vs. Outcome is Strategically Important - 4:08
- Why You Should Drive towards a Continuous Feedback Culture - 3:26
- Automation Strategies for Continuous Feedback Capture - 5:39
- Bonus Interview with CTO Shane Stanford (Groupon, Apartments.com)
- Shane Stanford on Feedback in Development Environments - 23:33
Access
Lifetime
Content
1 hours
Lessons
10
Recruiting Talent: How to Find & Attract the Best Candidates
Raise Your Company's Profile by Finding Top Qualified Talents & Effectively Keeping Them
By Evan Kimbrell | in Online Courses
Are you doing everything you can to find top talent for your open positions and attract them to your organization? The harsh truth is that if your recruiting efforts aren’t as effective, innovative, and efficient as they can be, you’re going to miss out on opportunities time and time again to find the best candidates for any jobs you need to fill. So how exactly can you optimize your recruiting efforts to find top talent who fit within your culture and create a pool of candidates you can draw from whenever you need to? With 10 lectures, that's exactly what this course is going to cover.
- Access 10 lectures & 1 hour of content 24/7
- Develop a talent pool & pipeline you can use whenever you have a position you need to fill
- Develop your recruiting strategy & use online platforms to raise your company’s profile
- Find the perfect candidates through existing employees, social networks & various other places
- Hire an outside recruiter to fill open positions for your company
Instructor
Evan Kimbrell is the founder and director of Sprintkick, a referral-based full-service digital agency based out of San Francisco. Over the last 4 years, he has overseen the development and launch of over 100 web and mobile apps. Clients range from 1-2 man startups bootstrapping their idea, to multibillion-dollar Fortune 100s like Wal-Mart, Dick’s Sporting Goods, & GNC. Before founding Sprintkick, Evan worked as a VC for the LA-based Juvo Capital firm.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: all levels
Requirements
- Internet access
Course Outline
- Getting started
- Important concept: How does recruiting work? - 5:18
- Recruiting needs
- Developing your recruiting strategy - 4:15
- Raising your company's profile - 4:23
- How to develop a talent pool and pipeline - 4:21
- Where to find candidates
- Using existing employees to find candidates - 4:19
- How to find great candidates on LinkedIn - 4:13
- More places to find candidates - 4:19
- Completing the recruiting process
- How to convince someone to join your company - 4:25
- When to hire an outside recruiter - 4:38
- Wrapping Up
- Conclusions - 1:48
Access
Lifetime
Content
2 hours
Lessons
49
Complete Guide to Conflict Management in the Workplace
Learn Conflict Resolution Skills & Effective Listening, Communication & Problem Solving Techniques
By Syed Raza | in Online Courses
Conflict is an inevitable part of work-life, and it does not only affect those who are directly involved, but it also impacts the entire team, department, and organization. How you, and the organization you work for, manage conflict is what ultimately determines the level of productivity and fulfillment you will experience at work. As a manager or business executive, workplace conflict should be a high priority issue because it leads to decreased productivity and high employee turnover. This course will teach you the essential skills to be able to prevent and manage inevitable conflict.
- Access 49 lectures & 2 hours of content 24/7
- Identify warning signs & prevent or minimize conflict before it starts
- Create a psychologically safe work environment that encourages open communication & trust
- Establish conflict resolution guidelines, procedures & training for your organization
- Use proven strategies & powerful communication skills to prevent and manage conflict
Instructor
Natalie Rivera earned a degree in sociology and education. In 2007 she opened a non-profit teen coaching center, where she worked with teenagers and their parents to open communication and strengthen their relationships. She created an 8-hour program called the Parent-Teen Challenge in which she worked with first-time offenders in the Prosecution Alternatives for Youth program.Joeel Rivera, M.Ed. has a Masters in Counseling and Education and is finishing his Ph.D. in Psychology with an emphasis on happiness. He has been a relationship counselor and workshop facilitator since 2007 and is certified in PREP, a 30-year research-based program. Joeel and Natalie have over 40,000 students from 183 countries.
Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: all levels
Requirements
- Internet access
Course Outline
- Welcome and Getting Started
- Introduction to Conflict Management - 5:18
- Why Resolving Conflict is Important - 2:59
- UNDERSTANDING CONFLICT
- Conflict Management Styles - 6:18
- Exercise: Conflict Management Styles
- Conflict Management Styles Assessment
- Constructive Conflict - 5:45
- Why We Avoid Dealing with Conflict - 6:57
- PREVENTING CONFLICT
- Developing Awareness - 6:14
- Exercise: Developing Your Awareness
- Managing Staff to Prevent Conflict - 3:22
- Exercise: Managing Staff to Prevent Conflict
- Creating a Low-Conflict Environment - 6:25
- Exercise: Creating a Low-Conflict Environment
- Communication to Prevent Conflict - 5:39
- Exercise: Communication Tips for Preventing Conflict
- CONFLICT RESOLUTION
- The Importance of Timing - 5:04
- Exercise: The Importance of Timing
- Facilitating Conflict Resolution Conversations - 3:10
- Exercise: Facilitating Conflict Resolution Conversations
- Phase 1: Remaining Calm - 5:31
- Exercise: Remaining Calm
- Phase 2: Effective Listening - 4:54
- Exercise: Effective Listening
- Phase 3: Understanding - 6:09
- Exercise: Understanding the Conflict
- Outcome Chart
- Phase 4: Effective Communication Techniques - 4:35
- Exercise: Effective Communication Techniques
- Communication Mistakes to Avoid - 5:13
- Exercise: Communication Mistakes to Avoid
- Phase 5: Brainstorming Solutions - 4:20
- Exercise: Brainstorming Solutions
- Phase 6: Choosing the Best Solution - 3:27
- Exercise: Choosing the Best Solution
- Phase 7: Follow-Up - 4:09
- Exercise: Following-Up
- WHO IS YOUR CONFLICT
- Preventing Conflict with Your Staff (for Managers) - 3:49
- Exercise: Preventing Conflict with Your Staff
- Resolving Conflict with Your Staff - 5:12
- Exercise: Resolving Conflict with Your Staff
- Preventing Conflict with Your Boss - 5:56
- Exercise: Preventing Conflict with Your Boss
- Resolving Conflict with Your Boss - 5:11
- Exercise: Resolving Conflict with Your Boss
- Preventing Conflict Within a Team - 4:57
- Exercise: Preventing Conflict Within a Team
- Resolving Conflict Within a Team - 6:25
- Exercise: Resolving Conflict Within a Team
- Congratulations and Next Steps
- Conclusion and Next Steps - 2:01
Access
Lifetime
Content
1 hours
Lessons
19
Creating an OSHA Emergency Action Plan for Your Organization
Learn All the Guidelines that Will Allow You to Create an Effective Action Plan for Your Company
By Syed Raza | in Online Courses
Creating an OSHA Emergency Action Plan For Your Organization is mandated by OSHA and companies are required to have the EAP in place with minimum requirements as per law. Nobody expects an emergency or disaster – especially one that affects them, their employees, and their business personally. Yet the simple truth is that emergencies and disasters can strike anyone, anytime, and anywhere. You and your employees could be forced to evacuate your company when you least expect it. In this course, you will learn all of the guidelines that will allow you to create an emergency action plan for your company.
- Access 19 lectures & 1 hour of content 24/7
- Understand what workplace emergency is
- Learn about worker & fire safety as per code of federal regulations
- Develop an evacuation policy & procedures
- Know the things you should include in your emergency action plan
Instructor
Over the last 20 years, Syed Raza has acquired valuable skills and experience that allow him to provide you with a great learning experience. Raza has numerous technical IT and developer certifications (MCSE+I, MCT, CCNA—including a Ph.D. Management—which enable him to teach a variety of powerful courses, from IT to Project Management.Important Details
- Length of time users can access this course: lifetime
- Access options: web & mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Updates included
- Experience level required: all levels
Requirements
- Internet access
Course Outline
- Introduction
- Introduction: Meet Instructor - 3:30
- What Will I Learn? - 7:24
- Emergency Action Plan Fundamentals
- What is Workplace Emergency? - 2:16
- Minimum Elements of EAP (Emergency Action Plan) - 5:24
- EAP Checklist - 3:31
- Evacuation Elements - 9:40
- Fight or Flee? - 7:05
- Reporting Emergencies - 3:09
- OSHA Guidelines In Depth
- How To Protect Yourself, Employees, and Business - 3:53
- What Is An Emergency Action Plan Really? - 11:42
- How To Alert Employees? - 3:18
- How To Develop Evacuation Policy and Procedure - 7:02
- Role of Coordinator and Evacuation Wardens - 5:57
- Plan for Rescue Operations - 6:10
- Hazardous Substances - 4:57
- OSHA Assistance
- Types of OSHA Assistance - 3:52
- Value of Good Health and Safety Program - 3:27
- Core Elements and Best Practices - 3:29
- Course Conclusion
- Conclusion - 2:25
Terms
- Unredeemed licenses can be returned for store credit within 30 days of purchase. Once your license is redeemed, all sales are final.